We at Vrootok DOOEL Skopje understand that your privacy is important to you. Furthermore, we acknowledge that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website vrootok.com. Therefore, we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
2. About Us
Our website is owned and operated by Vrootok DOOEL, a limited company registered in Macedonia.
Registered address: Nikola Kirov - Majski 69, Skopje - G. Baba
VAT number : MK4080017563945.
Data Protection Officer: Teodora Nikolovska
Postal Address: Blvd. Koco Racin, br.32/2, Skopje 1000
3. What Does This Policy Cover?
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is any information about you that enables us to identify you. Personal data covers obvious information such as your name and contact details (like email). But, it also covers less obvious information, such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
7. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful reason for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes. Such marketing purpose may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communication (EC Directive) Regulations.
Third Parties (including Google, Facebook, LinkedIn, and Instagram, whose content appears on our website may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for any additional information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves. Therefore, we advise you to check the privacy policies of any such third parties.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary for the light of the reason(s) for which it was first collected.
9. How and Where Do You Store or Transfer My Personal Data?
We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EEA and under the GDPR as follows.
We share your data within the group of companies that we work with. Where this involves the transfer of personal data outside the EEA, We ensure that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission.
10. Do You Share My Personal Data?
We may share personal data with other companies in that we cooperate with the goal of improving the services we offer to you. This includes present clients, as well as any future clients.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EEA and under the GDPR, as explained above in Part 9.
11. How Can I Control My Personal Data?
In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via our website, you may be given options to restrict Our use of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails)
12. Can I Withhold Information?
You may access certain areas of our website without providing any personal data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding. We will respond to your subject access request within less than one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.
Our website may place and access certain first-party (owned by us) Cookies on your computer, mobile phone, or tablet. First-party Cookies are those placed directly by us and are used only by us. We use these Cookies to facilitate and improve your experience on our website and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using our website, you may also receive certain third-party Cookies on your computer, tablet, or mobile phone. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our website for website analytics. For more details, please click “Further Details”. Non-essential Cookies are not integral to the functioning of our website and your use and experience of our website will not be impaired by refusing consent to them.
All Cookies used by and on our website are used in accordance with current Cookie Law.
Before Cookies are placed on your computer, mobile phone, or tablet, you will be shown the message ”By continuing to use the site, you agree to the use of our first-party cookies. ‘Yes I agree" or you can continue with limited features "No I disagree" requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you.
Certain features of our website depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are defined as Essential Cookies. Your consent will not be sought to place these Cookies, but it still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our website may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing such cookies to be placed in your browser.
Our website uses analytics services provided by Google Analytics, Facebook Analytics, Google Ads, and other analytics tools. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how our website is used. This enables us to improve our website and the services offered through it.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however, you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalization settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request use the following details.
Email address: [email protected]
Telephone number: +389 70 254 469
Postal Address: Blvd. Koco Racin, br.32/2, Skopje 1000
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.